ProFlowers Reviews

(based on 96 reviews)

360 of 624 people found this review helpful

I saw ads in my mail for a big beautiful vase of red tulips and purple irises. I handed my husband the ad and said " hint". I didn't want him to spend much and the ad was $19.99.

I received a long box of cold, closed up flowers in plastic and a separate red vase. The directions were to cut an inch off the ends of the flowers. Problem was- the vase was already too tall for the flowers. So, I used another vase I had. The arrangement was very skimpy, but I was not about to say anything to my husband. When he came home, he was mortified. He explained that he was "up sold". He paid for that vase and it wasn't even the correct size! You are better off going to your local supermarket or produce junction. It's only 3 days later and all the flowers are look like they will be dead my tonight. It ended up being over $50.

In summary, I would not recommend ProFlowers to a friend.

306 of 632 people found this review helpful

Thought I would give them a try and try to save some money since flowers are so very expensive. But I guess you get what you pay for. Well actually I didn't even get that. The flowers in NO WAY resembled the flowers depicted on the website. The actual flowers were very small and the roses I ordered didn't have stems long enough to be used with the vase sent with the order. It was quite a disappointment & very embarrassing for me and my wife (to whom I sent the flowers) when we saw the flowers. I will not try them again!

In summary, I would not recommend ProFlowers to a friend.

331 of 677 people found this review helpful

I agree that the shipping can be high and that they could word their promotions better, but this is a great company. I think people forget that these flowers arrive in BUD form, they look nothing like the picture when they first arrive, but that's beause the arrangement isn't fully bloomed. It takes 1-2 days for the flowers to perk up and become full. Also there are multiple blooms per stem, so you may see 8 stems but end up getting 24 blooms. Their flowers and plants even come with a 7 day freshness and 100% satisfaction guaranteed. As for the high cost, that's the trade off for the convience of buying online. If you don't like it go through your local florist or stop by the grocery store. There are people behind the company, the shipping company has employees that get PAID to process, ship, and deliver the orders. But who pays their paychecks? We do. Nothing is free in this world, stop being ignorantant. I agree that customer service can be challenging at times, but from my experience I have always ended my calls satisfied and with my issues resolved. Even if I had to go through a... (Read the full review)

In summary, I would recommend ProFlowers to a friend.

330 of 682 people found this review helpful

The first time the girl had nonstop computer problems and I had repeat myself 10 times. the second time I called because there was no card or food and the box was rough. the guy on the phone had no compassion, and made me feel like he didn't care. he was quick and really didn't fix anything.. very unhappy

In summary, I would not recommend ProFlowers to a friend.

352 of 651 people found this review helpful

I feel like George W Bush. "Fool me once, fool me.." I ordered form Proflowers once before and the order arrived "hot in the box" and I notified them and they gave me a percentage discount for reorder. So I again ordered flowers for them for my wife and they were addressed correctly but yet delivered a couple houses down from me and sat all afternoon on his front porch in the heat and again, "hot in the box."

I do not recommend anyone order form them, they are deceptive in that they advertise one price and then they want one to upgrade for an additional cost plus, the cost is a bit more than one would pay locally for fresh flowers delivered "outside the box" to your door. "Fool me once, it's your fault, fool me twice, it's my fault."

In summary, I would not recommend ProFlowers to a friend.

377 of 749 people found this review helpful

I ordered from Pro Flowers because of the specials they advertised for Mother's Day. I will admit the flowers arrived as promised however the flowers were horrible. I felt really bad because I sent the flowers to my mom. She appreciated the flowers and even tried to make me feel better about those ugly, cheap looking flowers. I could've purchased better looking flowers at my local supermarket and saved about $65.00.

In summary, I would not recommend ProFlowers to a friend.

366 of 709 people found this review helpful

We order a beautiful arrangement, and we got a very complete different one, no serious CIA. After they apologize and send you a gift card but the handle price is ridiculous, at the end you pay like 60.00 dollars for a very ugly arrang men not honest CIA. Just put in garbage the $25.00 they will send to you for your complain. Never Again

In summary, I would not recommend ProFlowers to a friend.

390 of 756 people found this review helpful

Proflowers ruined the last two occasions for my wife when the roses they sent were wilting at delivery and died within 24 hours. When I called to let them know of the problem, they said they would refund just over half my cost since the dying roses 'were still delivered on time"! Stay far away from ProFlowers and stick to a service that uses local florists.

In summary, I would not recommend ProFlowers to a friend.

350 of 663 people found this review helpful

I ordered a lily and iris flower arrangement ($40 with shipping) for my wife to be delivered the day before valentines day. I have used proFlowers in the past and was pretty happy with the quality of flowers. I would order a day early so that the closed buds had time to open for valentines day. Usually the flowers would last about 7 days. Not so with this order. First, the delivery came 2 days late; I received them the day after valentines day. Second, the box was left at the bottom of my driveway in the snow on a 20 degree day. The fedex man surely was not that dense to leave live flowers outside without notifying me? My wife is understanding so she happily placed her flowers in the vase that came with the arrangement expecting them to bloom and look pretty. No such luck! Only a few flowers bloomed due to cold damage I guess. The final straw to make me not use proflowers ever again was their customer service did not make any attempts to return my emails when I contacted their customer service website... (Read the full review)

In summary, I would not recommend ProFlowers to a friend.

363 of 726 people found this review helpful

The delivery was tracked and on time, UPS left them at the front desk safely. BUT I order two dozen long stem roses. First, the roses were too tall for the vase. Second, there were many gaps between the roses, and a few roses died within two days. Third, the picture on the site looked way better than how it actually looked in person.

In summary, I would not recommend ProFlowers to a friend.