ProFlowers - not as good as past years 04 March 2014 Reviewer: Allen from Bakersville, NC
153 of 296 people found this review helpful
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I ordered a lily and iris flower arrangement ($40 with shipping) for my wife to be delivered the day before valentines day. I have used proFlowers in the past and was pretty happy with the quality of flowers. I would order a day early so that the closed buds had time to open for valentines day. Usually the flowers would last about 7 days. Not so with this order. First, the delivery came 2 days late; I received them the day after valentines day. Second, the box was left at the bottom of my driveway in the snow on a 20 degree day. The fedex man surely was not that dense to leave live flowers outside without notifying me? My wife is understanding so she happily placed her flowers in the vase that came with the arrangement expecting them to bloom and look pretty. No such luck! Only a few flowers bloomed due to cold damage I guess. The final straw to make me not use proflowers ever again was their customer service did not make any attempts to return my emails when I contacted their customer service website to explain my gripe. Proflowers will advertise "deals" on your email but always remember that shipping and processing will be an additional $20. If your flowers are shipped and delivered without cold damage and on time then I am able to live with that price, but when you get a late delivery and cold damaged buds; spend $20 at the local grocery store on a comparable and usually better arrangement and use the other $20 that you saved to add to a dinner date. I do not reccommend proflowers.
In summary, I would not recommend ProFlowers to a friend.
