» Select Another Category of Reviews
 

Just Flowers Reviews

Just Flowers image

 
Editor's Overall Rating:
Average User Rating:
(based on 100 reviews)

Category: US Flower Delivery Services
Website: http://www.justflowers.com



Editor's Review Costs & Features User Reviews
 
Average User Rating:
(1.1 Stars) based on 100 reviews


Already tried it? Write a Review

Average User Star Ratings:

Variety & Choice:
Quality:
Special Offers & Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
1 Review
4 Stars
0 Reviews
3 Stars
0 Reviews
2 Stars
2 Reviews
1 Star
97 Reviews

Only 2% of Users Recommend it



100 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 10 of 100
Poor service
01 April 2021
Reviewer: Rod from WI USA

1 of 2 people found this review helpful

I placed an order with them on the 23 of march. I recieved several notices that they would be delivered the next day. Then on April 1 I recieved a notice that they needed another $8.95 to deliver them. I called the service department and after 20min on hold the representative said that she was transfereing me to her supervisor, After waiting another 20min I the rep came back on the line.

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


An Absolute Disappointment
13 March 2021
Reviewer: Charles Jones from New York, NY, USA

1 of 2 people found this review helpful

I purchased a Pink Lady Standing Spray for a deceased relative. On the day of the delivery (three days later), I received eight mobile calls, three land line calls, four emails, and I made five calls asking for my approval to a replacement of the flowers in the spray. I learned later in an email, the plan was to deliver a garden dish plant as a replacement. At the end of the day, I received a picture of what was delivered and it was this horrendous plant combination that probably could be held in a hand, and was one third the cost. After many attempts to connect to a manager, I spoke to two and they were basically useless in providing answers to my questions or resolving the problem. It is inconceivable that a company that has been around for over 17 years can not get a florist in an entire state to produce a spray similar to what was advertised or they could not inform me prior to the delivery date the spray wasn't available. I am outraged, appalled, and embarrassed by the miserable plant sent for display at my cousin's funeral. It... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


Rip off! justflowers.com is in business to steal. thieves!
13 February 2021
Reviewer: Rvelazquez from Miami, FL

1 of 2 people found this review helpful

This company is the most unprofessional I've ever dealt with. I ordered what should have been an arrangement of ASSORTED ORANGE flowers for $163. What was delivered to my dear friend were yellow and red roses that were thrown into a vase by presumably a 3 year old. To make matters worse, JustFlowers' customer service offered to credit me $10. This when they didn't even have an explanation as to why my Invoice/Order reads "Sunset Rose", which is a $64.99 corsage. They are THIEVES!!

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


Un dependable
05 January 2021
Reviewer: Dustin K from Texas

2 of 4 people found this review helpful

Ordered some roses to be delivered the day before Christmas Eve to my girlfriend. I was not in town. Called me the day of delivery at 5 PM telling me that they were unable to make the delivery and wanted to reschedule. So frustrated I agreed for the next week Which was New Year’s Eve which was the last day she was working they called me the day of again and told me that they were unable to find flowers to make the arrangement and wanted me to choose a gift out of a poor selection of gift baskets. In myWere completely overpriced and lacked class. It takes a lot for me to write a bad review on a product but this kind of got personal. So after talking to customer service which was going nowhere. I asked for a manager and I was put on hold for a good 20 minutes. Which customer service came back on saying that they were unable to reach her manager. She said someone would call back. Someone called back within an hour and was a manager that told me that they would have my order delivered on time. I was reassured and... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


Poor Service
27 December 2020
Reviewer: Eliz from Charlotte

2 of 4 people found this review helpful

Ordered flowers on Dec. 17 for Dec 22 delivery. Dec. 22-no delivery person available. Dec23-no delivery person available. Dec 24-no delivery person available and said they were closed for the holiday. Supposedly, the florist was only a couple miles from the delivery location. I complained about delivery and requested free service. Received email this morning saying the order had been canceled and to wait for your refund. This is about the worst customer service I have been involved with. I will never use this company again.

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


Terrible delivery service and poor customer service.
11 November 2020
Reviewer: Dlm from Albuquerque, NM

5 of 10 people found this review helpful

This business is pathetic when it comes to their customer commitments. I ordered a flower arrangement for my dying sister and it was promised for the same day delivery; it was delivered 3 days later. My sister never saw them in time. When complained about this their reply was uncaring and indifference and did not take responsibility for their late delivery. When asked for a refund for them not fulfilling their responsibility they all but laughed at my request and stated that they don't give refunds for flowers that were delivered even thought it was 3 days after their promised delivery date. Other words, their response was "we got your money, tough @#$! to you". I called my credit card company and they have refunded my money and are pursuing Just Flowers. My advice is to not deal with these liars & thieves. My review is a minus 1, not even a 0.

In summary, I would recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


Scam - they add zero value - just passing order on
15 August 2020
Reviewer: Frustrated Consumer from Hinesville, GA

8 of 14 people found this review helpful

Order online with limited choices - take credit card information and then just outsource the order to multiple florists - cannot confirm or even guarantee the order will be filled - offer same day guaranteed delivery.

I called to confirm as it was important special occasion and it is just a call center overseas - when I finally receive an email that the order would not be filled same day - tried to cancel - nightmare - will not cancel over the phone - tried to talk us into a discount for next day delivery - I explained it was for a special occasion - so they missed the entire event - still tried to discount further - would not cancel - wanted to transfer to a manager - waited over 10 minutes - no manager was available and customer service could not cancel the order.

I emailed 4 times for cancellation and then had to call 8 times. Finally got an email for cancellation but we also had to call the credit card company and alert them regarding fraudulent charge as they guarantee same day delivery and were concerned we would not receive the credit.

They do not add any value... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


Mother's Day headache
20 May 2020
Reviewer: Joyce from DE

18 of 33 people found this review helpful

I ordered flowers on Saturday, May 9th after I realized that my previous order with FTD was not going to be delivered. I was hoping I could get them delivered by Mother's Day or at least on Monday but by the following Monday, the 18th, they still were not delivered.

After about twenty five calls for a status of the delivery without any real explanation, I told them to cancel my order and refund my money. I will never deal with them again. That stressed me out. I was told I would have my refund within 1-4 days so it is not over yet. There might be an update to this review if I don't see my money this week or Monday the latest. I was thinking that all my drama could have stemmed from the Pandemic, a large amount of orders that they couldn't handle but after reading the other reviews that was from last year, I don't know.

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


Scam
11 May 2020
Reviewer: First Time Grandma. from Nevada City CA.

14 of 29 people found this review helpful

Do not use this service. they take your money and don't deliver your flowers. do it on your own so you can speak to a human not a computer. again don't use justflowers.com

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


Do not use this service
16 February 2020
Reviewer: Anne from Santa Barbara

19 of 38 people found this review helpful

One star is not low enough, and I see from all the other negative reviews I am not alone. I only wish I had seen this site before ordering from this company. I ordered a gift arrangement for Valentine's Day and a balloon sent to my own home, over $100. Never arrived and quite spoiled my day, causing me to run out to the grocery store for a quick down and dirty arrangement and a balloon to bring to the host of a party that evening. Next day in stead of the flowers and balloon, credit and apology I receive an email confirming my flowers have been delivered, they have not. I tried to reach customer service being put on hold for 20 minutes at a time and disconnected several times. Finally I reach a live person, explain the situation, she says she must call the local florist, I tell her it is closed at that hour, she doesn't understand me and disconnects. I call back, this time the person cannot hear me, I am shouting and loosing my voice. She keeps referring to "my concern" I keep saying no, it is my complaint. I ask for a manager, no... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No
Read Comments


1 2 3 4 510
Already tried it? Write a Review

 





» Click here to visit JustFlowers.com

or

« Back to the rest of our US Flower Delivery Services Reviews







Advertisements