Just Flowers Reviews

(based on 105 reviews)

417 of 817 people found this review helpful

Horrible company! Don't use! The order was placed on 2/14/12. I spoke with a saleswoman and I told her I would not place the order if they couldn't be delivered that day, as promised on their web site. She said the flowers would definitely be delivered that day. I got a "We're sorry" letter at 10:30 pm. I tried calling customer service and I kept getting a bogus recording. I emailed several emails requesting a refund, and I never received a reply. I just called (3 days later) and pretended that I wanted to place an order, and I finally got a real live person. She connected me to someone in customer service, who said he would have to call the florist in the morning to see what happened, and then he would get back to me. Based on hundreds of negative reviews, I'm not counting on it. I wish I'd read them before I placed my order. I can't believe this company hasn't been shut down yet.

In summary, I would not recommend Just Flowers to a friend.

413 of 787 people found this review helpful

I had THE worst experience with Just Flowers. i ordered flowers for my best friend's birthday. i picked a pretty pink/peach/purple arrangement that i knew she would love.

1) they contacted me ON THE DAY THE FLOWERS WERE SUPPOSED TO BE DELIVERED to let me know that they didn't have the flowers i ordered and that they would send a different kind. they said the flowers would be red & orange, & yellow & purple. TOTALLY NOT the color scheme i was looking for!!

2) the day AFTER the flowers were supposed to be delivered, they contacted me again and told me that they didn't have the substitute flowers either and that they still couldn't make the delivery.

3) 3 days AFTER the day the flowers were supposed to be delivered, my friend receives flowers alright. they consist of 2 roses and a lilly with a note saying "sorry for your loss". THEY DELIVERED THE WRONG ORDER!!! i feel bad for the family that it was intended for, that just lost someone

4) i was finally fed up and i just wanted to cancel my order and get my money back. i specifically told 3 different employees, including a manager, that we just... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.

404 of 813 people found this review helpful

Horrible experience...do not use this company!!They truly do not care about customer service. Seemed simple enough with on-line ordering and same day delivery but don't let that fool you. Before the flowers were delivered the recipient got a call to say, "do not accept the delivery they are meant for someone in another town, we will send yours out shortly." When flowers were delivered there was no card. When I emailed company to see if flowers were indeed sent I got an email reply that stated their shop was closed but that they would get back to me in the morning. Of course no one did. Can you imagine the embarrassment having to ask the recipient if she received the flowers? It gave the impression that she had no manners. When I called customer service to discuss the experience, I got a rude woman who connected me to her supervisor at my request because she clearly did not understand the absurdity of the situation. Her Supervisor was even less sympathetic and offered a $7 credit off my next order. Would you have faith in this company to try them again? I may have had they been understanding and... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.

427 of 795 people found this review helpful

Ordered flowers Saturday for a Sunday delivery. On Sunday they called to tell me the'll deliver them Monday - a day after the viewing. I cancelled the order and now my credit card company says they've charged my card. Stay away is my advice.

In summary, I would not recommend Just Flowers to a friend.

435 of 807 people found this review helpful

Just flowers is the worst flower company that I have come across while living 52 years upon this earth. I would rather pick flowers from a cemetary before I call just flowers again. Their customer service is a ground zero, and the delivery of flowers is not delivered per orders. Don't waste your time - TRUST ME!!!!!

In summary, I would not recommend Just Flowers to a friend.