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From You Flowers Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 50 reviews)

Category: US Flower Delivery Services
Website: http://www.fromyouflowers.com



Editor's Review Costs & Features User Reviews
 
Average User Rating:
(1.5 Stars) based on 50 reviews


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Average User Star Ratings:

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Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
5 Reviews
4 Stars
0 Reviews
3 Stars
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2 Stars
4 Reviews
1 Star
41 Reviews

Only 10% of Users Recommend it



50 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 10 of 50
Zero stars!
13 April 2020
Reviewer: Jalice from New Jersey

6 of 11 people found this review helpful

Horrific. Terrible customer service
Spent hundreds on orders with them. Placed an order a week in advance THIS TIME. Order never came. Calling in was a nightmare. Onhold for an hour and then disconnected. Sent several emails, all of which I got a response "great news, your order was delivered 530pm to intended recipient." We were home. It never came. No response to other emails sent, another hour and a half on hold as we speak. 715pm as we speak and they're asking I callback if I havent received by 6pm as florist isnt answering phone. Its 715 pm. Of course they're not. And I'm being asked about tomorrow now? Then rep has audacity to get nasty with me. They wasted 3 hrs and counting now of a day that was supposed to be special and they put the nail and shoveled the dirt on top of a birthday whose coffin was already built by this pandemic. DO NOT ORDER FROM THEM. NEXT HOUR WILL BE ME CALLING MY BANK AND WAITING ON HOLD EVEN MORE TO DISPUTE THE CHARGE FOR THIS PATHETIC EXCUSE FOR A BUSINESS!

In summary, I would not recommend From You Flowers to a friend.



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Did not receive V-day flower
01 March 2019
Reviewer: Lj from Torrance, CA

16 of 34 people found this review helpful

Was supposed to received a bouquet, bear, and chocolates for Valentines day but I never received them. When asked for refund for getting nothing delivered, they said they cannot do anything. Really poor customer service. Just blew money on getting NOTHING in return

In summary, I would not recommend From You Flowers to a friend.



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Did not receive what I ordered
12 November 2018
Reviewer: K.s. from United States

18 of 35 people found this review helpful

Order flowers for daughter-in-law. What they sent was nothing like what I ordered. Do NOT order from these people. They tried to give me 10.00 credit why would I want to order from you again? So they took 30% off. All I wanted was for them to send her the flowers I ordered. The ones she got I could have gone behind a dumpster after dark and got the thrown out flowers. Buyer beware

In summary, I would not recommend From You Flowers to a friend.



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Don’t buy here!
13 May 2018
Reviewer: Disappointed! from Webb City, MO

21 of 43 people found this review helpful

We were very disappointed. We paid $43 for 2 small roses, a Lilly and one other small flower. They were suppose to be in a glass vase. They were in a five inch flower pot. They did deliver it on time. The advertisement said it would be a spring bouquet. I will never buy from them again!

In summary, I would not recommend From You Flowers to a friend.



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Severely disappointed in From You Flowers performance
03 March 2018
Reviewer: Susan Lynch from Weymouth, MA, USA

24 of 46 people found this review helpful

I ordered a dish garden from the website for From You Flowers to be sent to a funeral home in a Boston suburb - the order was placed on Saturday afternoon, not late in the day. Late Saturday evening, From You Flowers left a voice mail message and sent an email that they could not find a florist to deliver the dish garden, and suggesting that I give them the home address of a family member of the deceased to send the dish garden there, at a later date. Their automated service to check the status of the order said that my order was "scheduled for delivery", which made me think they had found a florist after they had left the voice mail and sent the email. However, when I phoned on Sunday afternoon to verify whether or not they had found someone to deliver a dish garden for me, I was told that they had not done so.

First, this is the greater Boston area - it is difficult to believe that an online florist could not find a florist or garden center in the greater Boston area to deliver something appropriate on a timely basis for... (Read the full review)

In summary, I would not recommend From You Flowers to a friend.



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Save yourself the frustration and heartache
04 November 2015
Reviewer: Charee from North Olmsted Ohio

105 of 190 people found this review helpful

I ordered and paid for a beautiful arrangement for my hubby to be delivered to a restaurant to be there on the table when we were sat. This was our 25th wedding anniversary but low and behold there were no flowers on our table. The next day I emailed the company for a refund and they stated they weren't able to send my hubby's flowers, well no shit! They offered me $10 off or even better was 20% off a future order. Get real. They never notified me, either email or phone, I could have called another florist but we ended up with absolutely nothing but disappointment, sadness and frustration.

Please save yourself the headache and heartache and choose another company. I never thought to check the reviews, my bad. I will not make that mistake again.

In summary, I would not recommend From You Flowers to a friend.



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Great service!
08 June 2015
Reviewer: Jenny from Toronto, Canada

128 of 243 people found this review helpful

I just wanted to send a quick note to say thank you! I ordered flowers for my sister in New York and they were delivered just on time. But not only was the service amazing but the flowers looked even better then the picture on the website! They were gorgeous and packed so nicely. I was SO pleased. So thank you again for your wonderful service and high quality flowers. Much appreciated.

In summary, I would recommend From You Flowers to a friend.



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Fantastic!!!!!! so impressed!!!
13 April 2015
Reviewer: Wtm from California,USA

62 of 141 people found this review helpful

I never write reviews, but my experience was so amazing I decided they really deserved one.

I needed to send flowers to a friend for her birthday. I was skeptical at first and after reading the reviews on line was plain scared. Some said their flowers came wilted or dead.

This was NOT the case here. I actually called my order in. The women answering the phone was extremely nice and helpful. I ended up getting the florist special, asked for pinks and purples and that was exactly what I got, only WAY BETTER than I ever expected. The bouquet was delivered on time and was full and gorgeous! It also lasted a very long time (around two weeks)
My friend was very happy and so was I.

Thank you FROM YOU FLOWERS

In summary, I would recommend From You Flowers to a friend.



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The Company makes the case for ZERO star rating
18 March 2015
Reviewer: Nyscilla from Las Vegas, NV

109 of 196 people found this review helpful

DON'T DON'T DON'T USE. Ordered for my mother's (outpatient) surgery - didn't deliver on date promised. No phone call to explain. So basically if there had not been complications requiring a three day hospital stay these flowers would have been delivered after her discharge. Customer service was horrible. I e-mailed in the morning (9 am) advising of the problem with delivery. When I checked my e-mail at 11:30 am there was a response - IT DID NOT INCLUDE ANY STATUS ON MY ORDER instead explaining that they could not refund my service charges. The e-mail advised that I could email (again?!?) or call to find out status. I called. After waiting on hold an unacceptable length of time, a customer service rep picked up and said she would need to contact the florist (?!? why did no one do that when I first notified them of a problem?!?), she placed me on hold and then disconnected me. I called again and waited on hold. This Rep was more helpful - he acknowledged I should have been contacted when they could not meet their GUARANTEED delivery date and FINALLY... (Read the full review)

In summary, I would not recommend From You Flowers to a friend.



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Live and Learn...Never Delivered in Time
08 March 2015
Reviewer: Disappointed from Md

115 of 227 people found this review helpful

A dear friend's husband died Feb. 28. I ordered flowers on line at fromyouflowers.com to be delivered March 6, a day before the viewing started. We went to the viewing/service today March 8 and the flowers were not there. When I got home I called the flower company and they said it was not their problem, it was UPS's problem as they were delivering them and referred me to UPS customer service. I called UPS customer service and they said there was nothing they could do, because of inclement weather on March 6 they were not delivered and ground deliveries are only done during weekdays. So the flowers will be delivered tomorrow March 9...after all viewings/services at the funeral home are over! UPS directed me back to the flower company. I called the flower company back, got another agent who was much more helpful. She tried to get another arrangement sent to the home but her management would not agree. They finally refunded my money but that did not make up for the embarrassment of no flower at the service and it being delivered tomorrow after everything is over!! The... (Read the full review)

In summary, I would not recommend From You Flowers to a friend.



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