» Select Another Category of Reviews
 

Flowers Fast Reviews

Flowers Fast image

 
Editor's Overall Rating:
Average User Rating:
(based on 15 reviews)

Category: US Flower Delivery Services
Website: http://flowersfast.com



Editor's Review Costs & Features User Reviews
 
Average User Rating:
(3.6 Stars) based on 15 reviews


Already tried it? Write a Review

Average User Star Ratings:

Variety & Choice:
Quality:
Special Offers & Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
9 Reviews
4 Stars
0 Reviews
3 Stars
1 Review
2 Stars
1 Review
1 Star
4 Reviews

60% of Users Recommend it



15 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 10 of 15
Disappointed to start
23 May 2017
Reviewer: Jamies from Denver,CO

24 of 49 people found this review helpful

FlowersFast.com seemed good to begin with. At checkout, there is a DEFAULT that says "are substitutions ok - yes". I did not see this (and strongly urge that this default be set to an open field instead of a pre-answered field! I notified them immediately that I did not want major substitution and they stated they would alert the local florist to this. I did send them several emails about possibly changing delivery dates, and once I had a delivery date confirmed, that portion went smoothly. The flowers that arrived were BAD! Nothing like I ordered, some were already drooping, a few were already dying! Flowersfast did rectify this, with a partial refund, and a corrected bouquet that was MUCH better. But no follow up reply indicating they were sending the new bouquet. I more blame the local florist honestly, but FlowersFast should not be using florists who do not uphold a certain standard, and they definitely failed on that front.

In summary, I would not recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


FlowersFast brightened up my Mother's holiday!
25 December 2015
Reviewer: Justine from Portland, OR

90 of 192 people found this review helpful

My mother lives alone in Florida, and had been a bit depressed as the holidays were approaching. I visited FlowersFast on the advice of a friend who uses them regularly, and raves about their service. I found that they had a very nice selection of Christmas flowers and plants. I loved the little "Joys of Christmas Holiday Tree" but that item was sold out. FlowersFast suggested an alternate item for the same price, that turned out even better. My mother was thrilled with the Rosemary Tree, which came with lights and recipe cards. She loves to cook, so this was an ideal gift to brighten her spirits during the holidays. The item was delivered on time, via overnight delivery, and overall I'm very happy with the service that FlowersFast provided. They even sent a coupon for my next order. I'll return when I need to send something special for for birthdays and holidays.

In summary, I would recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


Order Paid for and Not Received
22 April 2015
Reviewer: Upset Customer from Minot, ND

71 of 143 people found this review helpful

I ordered my sister flowers for her birthday on April 18, 2015. The service was supposed to be a same day delivery. Today is April 22, 2015 and she has still not received her flowers. I contacted the place yesterday to inquire about why the product was not delivered. I was informed that my order flagged their possible fraud department therefore the order was not processed. However, the order was processed completely on my end of the transaction. The funds were removed from my bank account (which I verified before even contacting them), I received no emails or phone calls indicating that further information was needed to verify my account. I heard nothing from them at all. So, on April 20, 2015 I tried to contact them. I could not reach them by phone all complaints must be emailed to them so I emailed them. In their response to me they indicate that this was done to protect me from someone stealing my information and charging my bank. ???? That makes no sense! How could their actions protect me when my bank was charged, the money was removed from my account, they were paid for their services and they did... (Read the full review)

In summary, I would not recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


A unique get-well gift!
03 June 2014
Reviewer: Amanda from Montvale NJ

135 of 260 people found this review helpful

I ordered the Get Well Bear (from the Build-A-Bear Workshop) because it looked so adorable. I was hoping it would lift the spirits of my niece, who was recovering from a broken ankle. The little bear comes with a crutch and cast on its foot, so it was just perfect! My niece loves it, and it's something she'll have as a keepsake for many years, unlike flowers which have a limited time to enjoy. I was impressed by the select of gifts that Flowers Fast offers, and will most likely return when I need flowers or a gift delivered.

In summary, I would recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


"Satisifaction guaranteed" couldn't be truer!
12 May 2014
Reviewer: Beth from Danbury, CT

148 of 294 people found this review helpful

I ordered flowers from FlowersFast last week, and just had to tell my story. My sister was in the hospital recovering from an illness, so I wanted to cheer her up. At first, I was disappointed when I saw the flowers that arrived in my sister's hospital room. I had requested a bouquet with lilies, because my sister loves the smell and beauty of the lily.

The arrangement that the florist delivered was beautiful, but it only had one lily. When I contacted Flowers Fast and explained what happened, I expected they would tell me there was nothing they could do. But to my surprise, they said it would be no problem to have another arrangement delivered to me sister - at no charge. They contacted the local florist, told them I was unsatisfied, and got them to deliver a stunning bouquet of white lilies and lavender roses. My sister was thrilled, and so was I. They even sent me a coupon to use on future orders. I am now telling all my Facebook friends about FlowersFast.com (hope it's okay to share that coupon code!) and I will be returning there when the need arises.

In summary, I would recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


Mom was Thrilled with her flowers!
12 May 2014
Reviewer: Andrea from New York, NY

132 of 251 people found this review helpful

I went to FlowersFast.com on the recommendation of a friend who had used them. They had a nice variety of bouquets for Mother's Day, and their prices were several dollars less than other sites I looked at. A 10% coupon sealed the deal for me. My flowers were delivered the same afternoon, which really surprised me -- in a good way! The website was easy to use, and the checkout process was a lot more streamlined than most other sites that make you jump from page to page to page.

After ordering, I realized I made a mistake in the delivery address. I contacted their Customer Service by email and got a reply within minutes that my order was updated with the corrected address. I am a satisfied customer who sends flowers often, so I will definitely return here when I need to send flowers for birthdays and other occasions.

In summary, I would recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


Shabbiest Bouquet I've Ever Seen
08 April 2014
Reviewer: Theresa from Houston, TX

87 of 226 people found this review helpful

Very disappointed in the bouquet that was delivered. Maybe the tackiness isn't FlowersFast's problem, but they should probably check into the local florists they use. I ordered a birthday bouquet and it was the poorest, shabbiest bouquet I've ever seen. It appears as though a ten year old child put this together. There was no thought whatsoever as the arrangement of these flowers. There were very large spiky flowers crammed in between roses, they were placed in a way the buds would never open, way deep down into the arrangment. There was a large amount of greenery used to camoflage the shoddy arrangement and it all looked unbalanced. I was very embarassed that this arrangement was sent and had my name on it. I have written FF and hope to hear from them. I would like to know the name of the local florist they used because I would like to review them and maybe put the blame where it really belongs.

FF website itself is like any other. Easy to get around, easy to order. I really see no difference between this website or... (Read the full review)

In summary, I would not recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


Beyond disappointed
05 February 2014
Reviewer: Jayd from Massachusetts

133 of 286 people found this review helpful

First, I ordered something that said "guaranteed same day delivery if order placed by noon local time". I rushed through my order and got an acknowledgment email of my order at 5 minutes before the hour. The flowers were not delivered that day, nor the day after. It was two days later that they were delivered.
Second, I ordered red orchids. I got an email asking if they could substitute white lilies. I hate lilies. They smell extremely strong and I would say they make most people gag. Why would they send an email for something time sensitive? I didn't see the email for 20 hours. Why they didn't call me, I have no idea. The phone is wonderful! You can speak with someone and they give you an instant answer. No waiting, no wondering if they got the email, no having to make a decision. I digress. I responded that I hate lilies and I wanted color and they should send something fresh and long-lasting that did NOT include lilies of any kind. Of course, white lilies had been delivered. Stinky white lilies that the recipient has... (Read the full review)

In summary, I would not recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


Great for International delivery
02 June 2013
Reviewer: Olesya from Moscow, Russia

165 of 313 people found this review helpful

I would like to thank whoever runs this International flower delivery service. I am Russian and have used the service both to send flowers and to receive them. All delivers have always happened on time and bouquets of flowers were beautiful. Once again thank you very much!

In summary, I would recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


I count on them!
31 May 2013
Reviewer: Rusty from Montrose California

174 of 321 people found this review helpful

I have sent a lot of flowers over the years for both business and personal reasons. I've used probably more than a dozen different services which were okay but not always consistent. Since I found flowers fast a few years ago I haven't used anyone else. what is even more impressive is that I frequently send flowers to places like Moscow Russia which I know are difficult orders to handle.Whenever I've had specific requests or needed something special or in a hurry they've always done everything to help. I'm trying to think of something I would improve on their service, but actually nothing comes to mind. I've use them on dozens of occasions. I'm happy with the service and the recipients are pleased with the flowers.

In summary, I would recommend Flowers Fast to a friend.



Was this review helpful?   Yes or No
Read Comments


1 2
Already tried it? Write a Review

 





» Click here to visit FlowersFast.com

or

« Back to the rest of our US Flower Delivery Services Reviews







Advertisements