Just Flowers Reviews

(based on 105 reviews)

354 of 700 people found this review helpful

Ordered flowers for Vanentines day and the site said it would deliver them on the 13th. On the night of the 15th I recieved an email stating they would try to deliver on the 16th. The editor needs to read some of the reviews

In summary, I would not recommend Just Flowers to a friend.

373 of 798 people found this review helpful

I am truly upset and disgusted with this company. I placed in on February 13th through their website to be delivered to my wife at her work on Valentines Day. The website stated that the order was guaranteed to be delivered on Valentines Day. However, my wife never received the flowers I ordered for her.

To add insult to injury, their so called 24 hour customer service is impossible to reach. I spent most of the evening last night trying to reach their customer service. Initially when I started trying to reach their customer service, I would be on hold (hearing the hold music). Then the call would seem to go through - I would get ringing, but the line just continuously rang (after being on hold). At one point AFTER being on hold for close to ten minutes, the line then rang for 15 minutes straight before I finally hung up. I then tried to reach the company again several more times after 10pm. I would be placed on hold for about two and a half minutes (with the recording saying the next available customer service representative would be with me). However after two and a half minutes, I would... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.

440 of 818 people found this review helpful

I implore anyone and everyone looking to purchase any flowers from an online company to NOT buy from Justflowers.com.

Long story short, I ordered flowers on Thursday, to be delivered Friday for a funeral. Flowers never arrived so, after trying to contact Justflowers.com repeatedly with no results, I reordered flowers with another company to be delivered Saturday. On Monday, a florist called and said she had delivered the flowers with a note from Justflowers.com saying "Sorry we couldn't get this out on the weekend". I received no calls, no emails, nothing other than that note. Upon contacting Justflowers they offered me a $10.00 credit UNLESS, I allowed the florist who delivered the flowers to go back and retrieve them from a woman who just lost her husband 3 days prior. Rightfully so, both myself, and the local florist refused to do so for obvious reasons. I filed a BBB complaint to which I received a call from Jason who stated that on the weekends they have a policy which states they are not responsible for delayed flowers but will offer a $10.00 credit. Unfortunately, I informed Jason that while I do see that policy on there site, I ORDERED THE FLOWERS... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.

460 of 884 people found this review helpful

No Delivery of Purchase on Valentines.... Already filed BBB complaint and contacted CC company, I'm not messing around, this is unacceptable.

In summary, I would not recommend Just Flowers to a friend.

437 of 813 people found this review helpful

My experience was HORRIBLE. I ordered flowers for same day delivery. They attempted to deliver 3 days later when my friend was out of the hospital. I received no email/phone call that the delivery would not be made on Saturday, the day I ordered the flowers. When they finally arrived they looked nothing like what I'd ordered NOTHING LIKE I ORDERED. I'm in the process of seeing what I can do to fix the situation but they have enough clauses to cover their ass. They won't give the name of the florist shop, so much for buying local. DO NOT USE THIS SERVICE UNLESS YOU WANT TO FEEL LIKE YOU WERE RIPPED OFF.

In summary, I would not recommend Just Flowers to a friend.

414 of 783 people found this review helpful

Researched on-line flower delivery services and finally decided on a bouquet from Just Flowers. Ordered flowers on 1/1/13 AFTER verifying they would deliver on 1/1/13 before 6 PM to a residential residence. Called 800.716.7559 within a half hour to verify order with a customer service representative who said that the order had been accepted and would be delivered before 6PM. Called at late afternoon and was told that there was no notice of any problems with delivery, that the flowers would have been delivered before 6 and that the notice of delivery would not be posted until 1/2/13. Finally called the recipient and found that the flowers were not delivered. Called back and was asked if I wanted flowers delivered 1/2 with an apology note. Called 1/2/13 to verify delivery and was told that they would contact their subcontractor and let me know between 9-10 when flowers were going to be delivered. Called back shortly after because I found that the recipient had a family hospitalization that morning, and was on hold for 15 minutes until I finally hung up. Did not receive the call back between 9-10 and recalled at 9:10. Was told... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.

401 of 778 people found this review helpful

Fraudulent company. Do not order. No flowers were delivered. You cannot get a refund, actually they will charge you $15 additional for non delivery. They will tell you they attempted delivery and called. You cannot understand them with their thick accents. Called 8 times with no resolution. They need investigated and shut down!

In summary, I would not recommend Just Flowers to a friend.

449 of 855 people found this review helpful

Ordered a $85.88 item. Got a few flowers, buds and lots and lots of leaves. Called customer support. They were rude and told me to wait a few days and it will look like the picture shown on the website. Can you believe this.
Please don't waste your money.

In summary, I would not recommend Just Flowers to a friend.

418 of 821 people found this review helpful

Wish I had read all the review before wasting an entire day on trying to have flowers that I had ordered ,delivered. I got repeated phone calls letting me know that the price I paid was not the actually price due to demand it would be $15 extra for delivery. It is a Monday on the 7th of MARCH NOT A FREAKING HOLIDAY!!!!!!!

In summary, I would not recommend Just Flowers to a friend.

419 of 811 people found this review helpful

Ordered flowers from Justflowers.com for my wife in Florida for Valentines day, the flowers never showed up so I called them for 3 days straight phone kept getting disconnected and as I am calling from England my phone bill at this point is getting quite high as it is not free for international callers anyhow I finally got hold of a manager or sounded like a robot who could not tell me anything besides offering me a $10 discount, after an hour of arguing got no where, they finally delivered my flowers 3 days after Valentines and told me it was the local florist who screwed up. So I contacted the local florist after they refused to give me the number for the local florist and they told me that Justflowers.com did not give them the order until today. But after all this effort and hassle oh and phone bill I feel like I just been scammed. If you want your flowers late? and bad customer reps then use this company but I do not recommend them.

In summary, I would not recommend Just Flowers to a friend.