Just Flowers Reviews

(based on 103 reviews)

147 of 333 people found this review helpful

I ordered the "WICKER BASKET" arrangement for a family funeral. The cost was over $100 and the picture of the flowers showed them in a very tall, beautiful wicker basket and touted the basket in the title and in the description. The type of wicker basket made the arrangement stand out and apart from all other typical funeral flowers and the picture was beautiful. I was immediately directed to Just Flowers from the local paper's obituary page. All information was already filled out for you with the deceased's name, Church, funeral home, etc. to make it "easy" for you to go ahead and order from Just Flowers. I even called customer service to make sure I would be called if any substitutions were made. I was assured by a representative of Just Flowers that I would be contacted. When I got to the visitation, I couldn't believe it. The arrangement was in a cheap white plastic pot with a cheap plastic piece attached
to the back of the pot so the funeral personnel could "throw it around easily." Because of the type of container, the flowers were spread out and flopped around. The total, with added costs was about $165.00.... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.

221 of 409 people found this review helpful

Last Mother's Day my wife was visiting my daughter and granddaughter in Texas. I ordered flowers for both of them. It was around $100.00 for both orders. They did not get there until 4 days after Mother's Day. My wife accepted hers unfortunately because they were not even close to what I had ordered. Two days later my daughter got hers but refused to take delivery. I tried to get a refund but,of course, just got the run-around. Beware of this company!

In summary, I would not recommend Just Flowers to a friend.

149 of 317 people found this review helpful

Ordered basked delivered to Byram Ms and was able to see what was delivered. Not at all what was ordered and charged for. Was tacky, embarrassing, small vase of wilted looking greenery and had lots of comments about why anyone would send such a tacky thing as that Cannot erase the embarrasement and shame of having such a thing at our friends funeral. Will never do this again and will try to spread the word about how your company makes profit off people at a time like this.

In summary, I would not recommend Just Flowers to a friend.

196 of 337 people found this review helpful

I noticed that someone fraudulently charged my credit card and ordered flowers. I do not blame just flowers for this, but they were not very helpful when I called to inquire about the order. They kept asking me for the order number and email address which I clearly do not have since I did not purchase the order. I informed the customer service rep that I do not understand why he cannot look up the order using my card number, but he continued to say that he cannot look up an order that way. I told him that if someone else used my card, then how do you expect to help me by asking for my order number and email address. This frustrated me because the couple of times that this has occurred in the past with other companies, the company would track down the order using my credit card number. But just flowers was not able to do this for me and he was not willing to transfer me to a manager or supervisor. Thanks you Just Flowers for nothing and supporting the thieves who stole my credit card number.

In summary, I would not recommend Just Flowers to a friend.

149 of 297 people found this review helpful

Do not use these people if you want flowers delivered on time. They didn't even notify me that they would be late and it was impossible to call them or contact them during that time. Just call the local flower shop.

In summary, I would not recommend Just Flowers to a friend.

174 of 325 people found this review helpful

Don't waste your time, effort or most importantly your money with this firm. They advertise same day delivery but did not deliver my order until four days later. Their Customer Service line cut me off after being on hold for 3 minutes on multiple occasions. Sent emails to email address with information on how to contact me to discuss the matter and they never responded to either phone numbers or email address. Quite frankly I have nothing good to say about this company and wish I would run into a Corporate Officer sometime and let them know how I really feel about their piece of !@#$ company

In summary, I would not recommend Just Flowers to a friend.

183 of 331 people found this review helpful

The worst flower shop. Never delivers your flowers on time. You can never get them on the phone. Please don't use their service it will save you a lot of trouble. Worst flower shop in the world.

In summary, I would not recommend Just Flowers to a friend.

179 of 325 people found this review helpful

If you are like me, and you already ordered thru this company and could not reach anyone about your order to get a tracking or an update, you need to call 1.800.880.5921 and not the other phone numbers they offer you. BUT They will refuse to give you detailed info, what a scam. VERY VERY SAD that my mom did not get the flowers she deserved and I had it planned a week ahead of time.

In summary, I would not recommend Just Flowers to a friend.

212 of 364 people found this review helpful

To sum it up, they don't even deserve the 1 star that I had to give them to put this review up. What we ordered is not what we received. Trying to get to a Manager, yeah right, better chance on speaking with the President of the US! This company does not stand behind their customers. As long as they got your money that's all they care about. DO NOT use this company. Stay away. Google the company and spend the time reading the reviews. Trust me it will be worth the time. I just wish I took the time to do so myself.

In summary, I would not recommend Just Flowers to a friend.

175 of 330 people found this review helpful

Ordered online 3 days before for a delivery on Monday. Received an email on the day of deliver at 5:11 pm stating, "Regarding Possible Redlivery of Your Order for 5/06 to..." Only content of the email was a link to a page to question about your delivery that stated that issues are addressed the following day. Called the company and was on hold for 15 minutes, at that point I was switched to an answering machine that said it was checked every 15 minutes during business hours, and to leave your name, number, and order number and your call will be returned. Never got a returned call.

Then received another email that night on 7:46 pm stating, "Question about your order (order #) to ...." So they had to hear the message, and knew they dropped the ball.

Called this morning and was on hold for about 5 minutes, told the person the issue, was put on hold for a manager, and then hung up on. Called back, and was on hold for another 5 minutes, repeated the process, was on hold wainting for a manager for another 5-8 minutes and was then told the managers were too busy. I refused... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.