From You Flowers Reviews

(based on 50 reviews)

191 of 372 people found this review helpful

Placed an order from "From You Flowers" and paid a fee to have same day delivery, also paid a fee to have it expedited and delivered within 4 hours. 7 hours later still no flowers. Called the customer service number and was told there was a communication error between them and the florist and my order was scheduled to be delivered 2 days later. They agreed to refund the expedited fee but nothing else. I will NEVER again use this company. If I could have rated it a 0 star I would have!

In summary, I would not recommend From You Flowers to a friend.

196 of 388 people found this review helpful

The delivery costs represent an 80% increase in the total cost of the item, which might be reasonable EXCEPT that they don't tell you the delivery price until AFTER you enter your credit card information and are ready to confirm the purchase. The first thing they ask is the recipient's zip code, so you would think they could estimate the delivery cost BEFORE you enter your cc, so that you could make an informed decision/comparison. What a scam.

In summary, I would not recommend From You Flowers to a friend.

201 of 376 people found this review helpful

My grandmother just had a stroke, and lost use of her entire right side. She's in need of constant 24 hour care. I am disappointed in not being able to get the flowers, I thought I was choosing, for her. The word "Winter" next to the bouquet of flowers, that had both blue and lavender colors (her favorite), appear deceiving and threw me off. If I knew that I was going to get simply red carnations and white daisies, then I would have 'chosen' those (cheap) ones. Then, when calling customer service, a manager wouldn't even speak to me, throwing the customer service representative back into the phone call to tell me "there's nothing we can do about it. I'm sorry. We can give you a $10 off gift card." I would have gladly paid MORE for the arrangement I wanted, for my dying grandmother, the FIRST time. Change the wording in the description, at LEAST, to say: "Arrangement may appear different than pictured." Unhappy and disappointed customer.

In summary, I would not recommend From You Flowers to a friend.

178 of 347 people found this review helpful

I placed an order more than a week ago for Jan 19, 2013 delivery for my sister's birthday and was charged additional payment for the weekend delivery. However, no flowers were delivered yesterday! Tracking indicates delivery will be rescheduled. Very disappointed!

In summary, I would not recommend From You Flowers to a friend.

213 of 397 people found this review helpful

Ordered flowers to be delivered asap today. website says expedited delivery for xtra charge. rep says expedited delivery not available but will try their best. otherwise, delivered by 6pm. i received a call at 4:50 saying they cannot deliver today but will deliver tomorrow. hello!!! her bday is today not tomorrow!!! total false advertisement, terrible customer service! all freaken morons working there!!! i'm sooooo pissed!! now my friend will get nothing! i'm here in Ca & she is in WA.

Never ever will i use them again nor will i ever recommend them to anyone!!!

In summary, I would not recommend From You Flowers to a friend.

189 of 380 people found this review helpful

Do yourself a favor and go with a better company, even if you have to spend a whopping 10 bucks more. I had flowers delivered for mother's day. I went for the premium bouquet option and picked what looked to be a beautiful bouquet of large roses in pastel pinks and purples and were supposed to come in a dark purple frosted vase. What she received was something even an amateur could have done better! I actually ended up rearranging them for her! lol The roses were not in full bloom and were a bright pink, there was two purple roses, and they just stuck a big bunch of baby's breath right in the middle. There were only a dozen roses and if you look at the roses on their page, you can clearly count a lot more. It looked like they just threw the stuff in. The vase was a cheap clear one, not the frosted purple one. I paid a lot for this and that was with a coupon. I will NEVER try this company again! this is what I ordered: http://www.fromyouflowers.com/products/mothers_day_rose_garden.htm

In summary, I would not recommend From You Flowers to a friend.

159 of 366 people found this review helpful

I made the terrible mistake of placing two orders from them in the same day.

If would have saved me some grief if I had just waited and seen the type of service they gave on my first order.

The first order, "A Beary Happy Birthday" was not delivered on the day of my friend's birthday. I waited until 4pm in the recipients time zone and after not hearing from her I called to check on the status of my order. After looking up my order number they put me on hold for a while and when they finally come back to the line they say that my arrangment would not be delivered that day because the florist they were using couldn't deliver and cancelled the order. Their excuse for not letting me know about it was because it went on another system. Since it was too late for me to order from anywhere else, I decided to take their "apology" as long as they delivered before noon the next day because obviously I wasn't going to trust them and needed enough time to find a backup if they didn't show up. Fortunately they did get delivered... (Read the full review)

In summary, I would not recommend From You Flowers to a friend.

181 of 346 people found this review helpful

Very disappointed with From You Flowers. I placed my order for my anniversary after reading this recommendation from CNBC and was excited to see how they looked. I placed my order at 1:40pm to be sure I placed the order before their 3pm same day delivery cut off time and at 4:30pm when they still hadn't been delivered I emailed them. The auto reply stated that they will return my email "within 1 hour". As of 10:30am the following day I still had no reply. I finally called and was told they attempted to deliver the flowers at 3:30pm and no one was there and they were going to attempt to deliver again today, the day after my anniversary. I explained it was pointless and wanted my order cancelled. They put me on hold, contacted the florist and I was then told they attempted to deliver at 4:30pm, an hour after they originally told me. They said the office was closed when they tried to deliver and were told to come back the next day. I started wondering, who would have told them to come back if the office was closed? I confirmed that she was in the office until... (Read the full review)

In summary, I would not recommend From You Flowers to a friend.

202 of 390 people found this review helpful

I selected an arrangement of flowers to be delivered to my wife. The price of the arrangement was readily apparent, but the delivery charge was not. In fact, the there was no mention of a delivery charge until all selections and options had been made, delivery address specified, and credit card/billing information had been entered. The delivery charge increased the cost of the order by approximately 50%. I think that is sneaky -- basically a fee ambush -- but that's not all. I paid a separate premium to have these flowers delivered before 6:00pm local time. The order was placed before the time specified on their website as the cutoff time to make same day delivery. However, delivery was not made before 6pm.

When I informed the Seller of these issues, they offered me a $5 credit toward a future purchase. However, as I explained to them, there will be *NO* future purchases from them because their trade practices are deceptive and they do not deliver on services as promised and as paid for.

STAY AWAY - FAR, FAR AWAY. Spending money with this gaggle of idiots is akin to flushing it down the toilet.

In summary, I would not recommend From You Flowers to a friend.

212 of 419 people found this review helpful

www.fromyouflowers.com did not deliver my mother's birthday flower's on her birthday - even though I placed the order 3 weeks in advance. They promised to deliver them the following day, and never delivered them! I demanded a refund and was told they would have to check with the delivering florist before they would honor my request. Customer service is horrible - they have canned answers for everything and aren't very helpful. I wish I would have know ahead of time that they were going to ruin my gift to my mother, I would have rather gotten flowers at the gas station and taken them to her - even picking some weeds from the yard - I could have delivered them on TIME! Please save your money, your relationships with family, your good intentions, and your future frustration - GO SOMEWHERE ELSE!

In summary, I would not recommend From You Flowers to a friend.