Up until January 2012 I thought that overall Flora2000 provided a fair service with some nice arrangements, if a little on the expensive side. I know the true cost of flowers in Thailand and they are very inexpensive. A bouquet of roses will typically cost very little in Bangkok.
However, they have previously provided a decent enough service and any flowers that I have sent to Thailand have arrived on time and have looked nice.
In January 2012 I have ordered two deliveries through them. The first one, on a Saturday, failed to arrive due to a computer or communication error. They offered to deliver it on another day which wasn't acceptable. They had promised and hadn't delivered. I cancelled the order.
The second delivery was for a birthday on a Sunday. It was important that the order was as shown on the website and was delivered on time. It was delivered on time but wasn't what I ordered. The flowers were old and faded, the foliage poor and it looked like it had been thrown together. The accompanying gift was nothing like I ordered. Even the card was written in English by someone who couldn't write English and wasn't legible. Very disappointing.
I...
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