Teleflora Flowers Reviews
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Only
0% of Users Recommend it
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PAGE 1: Displaying Reviews 1 - 1 of 1
Wow. Don't Use- not worth the headache.
13 May 2014
Reviewer: Amy from Texas
175 of 330 people found this review helpful
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RUN! Here is a snippet from my BBB Complaint about my experience with Teleflora.
I placed two orders. One went to Person A in State A and the other to Person B in State B. Person B's never arrived. I could not get anyone on the phone at Teleflora. It took three days and 5 customer service representatives to finally get someone to refund my money. Then, after my money for PERSON B's ORDER ONLY was refunded, I got a phone call from Person A's daughter. Person A's flowers had been picked up by the florist in State A and taken back. No one could tell me why. When I requested redelivery at 2:45pm CST on May 13th, I was told there wasn't anything available that day. But thirty minutes earlier they had enough time to take the flowers away, apparently. This is an incredibly incompetent way to run a business. The fact that I can't even talk to someone on the phone is crazy. I also tried sending an e-mail about Person B's flowers, before I got the refund. The reply from Teleflora was an apology for PERSON A's flowers and a coupon. I wasn't even e-mailing about Person... (Read the full review)
In summary, I would not recommend Teleflora Flowers to a friend.
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