I also only put ONE star because they don’t offer an option for ZERO!!
First and foremost these people operate under multiple entities and will contact you under multiple entities! flowerdelivery.com is where I ordered and justflowers.com is the customer service entity that contacted me when I complained.
The arrangement delivered was a sad misrepresentation of what was ordered.
Unfortunately I couldn’t post photos, which would have made anyone disgusted with what transpired and the solution offered.
The arrangement sent was of average size (like a basket you would sit in the center of your dining table at Thanksgiving), it doesn’t even look as big as the ‘Standard’ option for the arrangement I actually paid for! I understand substitutions but this was ridiculous! I could actually count the individual flowers that were in the arrangement delivered, none of which are flowers that were listed for this arrangement which were:
orange snapdragons and carnations, complimented with bright yellow spider mums and daisy pompons, amidst assorted lush greens
BUYER BEWARE BECAUSE THE SAGA CONTINUES!!!!
When I contacted customer service they gave me the runaround about how their policy states the florist may make substitutions. To ALL of the flowers? So I went to ‘said’ florist... (Read the full review)