Late delivery- no means for getting refunds. 15 February 2025 Reviewer: Olan from Florida
123 of 207 people found this review helpful
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I ordered flowers for delivery on a specific day. The next day I had an email telling me it was delivering a day later. Call customer service, and you get outsourced to India, who does not do anything except make excuses. They could not cancel my order and give a refund. When I asked to speak directly with someone at Proflowers, I ended up at a call center in the Philippines, claiming to be a ProFlowers rep, but couldn't do so much as pull up my order number. I left without a refund and a lost special occasion.
In summary, I would not recommend ProFlowers to a friend.
