» Select Another Category of Reviews
 

Just Flowers Reviews

Just Flowers image

 
Editor's Overall Rating:
Average User Rating:
(based on 94 reviews)

Category: US Flower Delivery Services
Website: http://www.justflowers.com



Editor's Review Costs & Features User Reviews
 

« Back to all the Just Flowers User Reviews


Scam - they add zero value - just passing order on
15 August 2020
Reviewer: Frustrated Consumer from Hinesville, GA

3 of 4 people found this review helpful

Variety & Choice:
Quality:
Special Offers & Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:


Order online with limited choices - take credit card information and then just outsource the order to multiple florists - cannot confirm or even guarantee the order will be filled - offer same day guaranteed delivery.

I called to confirm as it was important special occasion and it is just a call center overseas - when I finally receive an email that the order would not be filled same day - tried to cancel - nightmare - will not cancel over the phone - tried to talk us into a discount for next day delivery - I explained it was for a special occasion - so they missed the entire event - still tried to discount further - would not cancel - wanted to transfer to a manager - waited over 10 minutes - no manager was available and customer service could not cancel the order.

I emailed 4 times for cancellation and then had to call 8 times. Finally got an email for cancellation but we also had to call the credit card company and alert them regarding fraudulent charge as they guarantee same day delivery and were concerned we would not receive the credit.

They do not add any value whatsoever - I should have called a local florist and supported their business rather than paying for an overseas call center.

In summary, I would not recommend Just Flowers to a friend.



Was this review helpful?   Yes or No

« Back to all the Just Flowers User Reviews


Comments on this Review
comments powered by Disqus

 





» Click here to visit JustFlowers.com

or

« Back to the rest of our US Flower Delivery Services Reviews





Advertisements