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Just Flowers Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 103 reviews)

Category: US Flower Delivery Services
Website: http://www.justflowers.com



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Worst company ever
07 October 2018
Reviewer: Joseph from Columbia, SC

55 of 111 people found this review helpful

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This is absolutely the WORST company I have ever had the misfortune to deal with. I needed flowers for a funeral and was all ready to hit the button to place my order online, which said I had time for same day delivery. Not trusting this, I called them and was told that I had missed the same day delivery. The guy on the phone then pressured me to order on the phone with him, which incurred an additional charge he did not tell me about. They later said the charge was to encourage people to order online, which I told him I was one button from doing. I asked him what the shipping would be and was told it starts at $9.99, so I asked for the total (specifically said the price of the item plus $9.99) he simply said I have sent you an invoice. What company won't give you a total and charges you anyway? The shipping ended up being $18.98.

Then the next day, day of the funeral, they called to say the item I wanted was 'not in good shape' and that they wanted to preplace it (bait and switch). Later they changed their story to the trucks couldn't get my item in time. I have continuously asked for proof of what item they sent and they refuse to tell me, wanting me to just believe they gave me my values worth. I think when I said I would be verifying it with the recipient they knew it wouldn't line up in value.

Their constant repeating of responses gets annoying quick. Despite constantly saying we are here to help, they aren't. They are evasive and will not answer questions.

It is truly said that a company like this uses the good and bad times of someone's life to take advantage of them.

Do yourself a favor if you are thinking of using this company and don't. Just look at all the one star reviews all over the internet.

In summary, I would not recommend Just Flowers to a friend.



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