Flower arrangement order 06 April 2018 Reviewer: Beanie from Denver, Colorado
72 of 139 people found this review helpful
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After having made an online purchase and the item was not at all what I had ordered, I had the good fortune to get Tracy at customer service. She listened to to me, taking the time to make everything right, with courtesy, respect and understanding. In the end, the transaction with FTD was a success, the arrangement, though still not as pictured, was a beautiful one, all thanks to Tracy and the chosen florist she was working with. I am hoping that this sincere appreciation of her exemplary customer service given to me will be passed on to her. Thank you so very much.
In summary, I would not recommend FTD.com to a friend.