Delivery for mom's birthday...............Worst ever! 14 February 2017 Reviewer: Bernice from Colorado
94 of 164 people found this review helpful
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I spent a lot of money on a bouquet we had delivered to my mom for her birthday. It arrived broken and tattered and in the wrong vase that I actually paid an extra $15.00 for. I tried calling 5 times with no response. You are on hold for 5 minutes and then they hang up on you. I am so embarrassed about how our gift arrived that I am sharing my experience with the entire world. if you support this company then you are doing it at your own risk. My mother was kind enough to thank me for the flowers. then she posted them on facebook for everyone to see (since I couldn't see the final product cause I live 350 miles away from her) and I can't remember when I have been so embarrassed. Ugh! When you spent this kind of money you expect the flowers to at least be alive and not broken. I wish I could post pictures. It would be exactly what they deserved. This is way the raunchy experience. I am seriously thinking about reversing the charges on my credit card. Maybe that will get their attention.
In summary, I would not recommend ProFlowers to a friend.
