Scam/thieves no star deserved but mandatory for review. 29 December 2016 Reviewer: Rosemary Barton from Fort Howard, MD USA
85 of 173 people found this review helpful
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Ordered Flowers for my brother-n-law convalescing 12/24/2016. Money was immediately deducted from my account. No flowers delivered Called 12/26/2016 and was informed by BIA they were unable to contact their drivers and when they do they would try again. No flowers delivered. I called again 12/27/2016. Bia informs me they are unable to contact their drivers. I told her to cancel the order. She refused, repeating her script. I received the below ludicrous email:
Rosemary Barton, we are writing to inform you that we got an update from our local florist regarding your order 8505168 to Cathy and Doug Turnbaugh. Florist said that they attempted delivery on the 12/24/16 but recipient was not there, so they left a voice message for the recipient and Attempted delivery again on 12/25/16 and recipient was still not there. So as to ensure timely delivery for the Christmas season, they left the arrangement at the front porch, called the recipient and left a voice message.
Also, our florist offered re-delivery for today 12/28/16 or tomorrow 12/29/16 and said they can have the arrangement upgraded and filled to value or do a different one as it's no longer Christmas and will pick up the arrangement and replace it with an upgraded one upon delivery as it is cold in the recipient's area and arrangement might have froze or wilted: Finksburg, MD, USA, Wednesday 2:00 PM; Partly Cloudy; 7 degrees.
CONTRADITION: 1) No attempted delivery-- the recipients were home all day and night 2) NO voicemail left -- Their phone number was NEVER given in the order 3) No arrangement was left on the porch AND it was warm that day.
In summary, I would not recommend Just Flowers to a friend.
