Never Again!!! 06 May 2015 Reviewer: Ms. Teacher from Albuquerque, NM
100 of 217 people found this review helpful
Variety & Choice:
Quality:
Special Offers & Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
Mother's Day is approaching and I see ads for ProFlowers scrolling by on my Yahoo page. I wouldn't order them if they were free. I used them twice (because I'm evidently a slow learner) to send loved ones flowers on important occasions (because I couldn't be there) and both times they received absolute junk. I was so embarrassed. The flowers were NOTHING like the photo of what I ordered. Customer service is obviously used to complaints and spend their time offering ridiculous tokens to appease angry customers. I would recommend calling the hospital and having someone from the gift shop deliver something to a patient, or maybe call a local florist. This place uses the cheapest florists possible and the person you are sending flowers to will end up with junk.
Also, watch all the sneaky hidden fees. Ridiculous.
In summary, I would not recommend ProFlowers to a friend.
