THE WORST---BAIT AND SWITCH SHIPPING AND HANDLING 04 May 2013 Reviewer: Robin McStay from California
147 of 350 people found this review helpful
Variety & Choice:
Quality:
Special Offers & Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
Making Mothers Day order for two grandmas. I made my selection based on the ones that had free standard shipping for Mother's Day.
I go through the extended process of setting up account, entering shipping info, and prepped cards...and when I get to the very end, guess what? They added $60 shipping!!!!
So I call and ask for help...on the phone forever with woman who wanted to sell me cheaper flowers...and we have to start over entering EVERYTHING!!!
I asked her to please just give me a free ship promo code. She would not. I told her I would be posting this review, and took my business elsewhere. I yelped the best local florists and placed my orders. It was faster, and each florist treated me like my business was appreciated. I got flowers, candy and delivery for less than the price of flowers alone at ProFlowers.
Skip ProFlowers and call a local florist.
In summary, I would not recommend ProFlowers to a friend.
