not for time-sensitive deliveries! 13 February 2013 Reviewer: O, Estrada from Fort Worth, Texas
181 of 351 people found this review helpful
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I got an order for 2 dozen rainbow roses to be send to my girlfriend at her job for Valentines day (2/14/13. Well on (2/13/13) a day before, I received a notification saying the flowers were delivered. My girlfriend wasnt even at work that day and she got a call from a coworker about the delivery. I paid extra for GUARANTEED 2/14 delivery, which they failed to keep up with. I called immediately and they offered a few options like resending another set (exact same order) or store credit. I had to go with the resend, i was never offered a full cash refund even after they ruined the whole purpose of sending flowers. Ill never use them again for specific-delivery date orders.
In summary, I would not recommend ProFlowers to a friend.
