Bait and Switch delivery date 13 February 2013 Reviewer: Ms. Martin from Boston, MA
244 of 461 people found this review helpful
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Ordered on Feb 12th, and while I was placing the order, the website promised delivery on Feb. 13th. After I hit "Submit" and the confirmation came, it said the delivery would be on the 16th. This was to go to a business that would not be open on the 16th. Two emails and three phone calls, and no one has called me back. The people who take the phone messages are NOT customer service reps, but only order takers. There is no way to trace this order and it's too late to order something else for Valentine's Day. If the website had not promised same-day delivery, I would have understood, but changing the date after I placed the order and then NEVER responding to my concerns is very poor.
In summary, I would not recommend 1st In Flowers to a friend.
