ProFlowers.com Two Thumbs Way Down!!!! 10 May 2012 Reviewer: La2ya1604 from Houston, TX, USA
208 of 406 people found this review helpful
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I ordered flowers for my mother for Mother's Day from this company. That was a mistake. The selection they had on the website was nice, but what they sent out is nothing like what they show. I understand that they are flowers and they can't all look the same, but what they sent out was ridiculous. If only I could post photos you would understand and agree. Not only did my mother get these horrible flowers but the chocolates were melted and un-editable. I didn't care about the chocolates, but flowers were the main thing for me. I have never been so embarrassed about giving a gift in my life. I emailed and called customer service their only solution was to refund $9.99 out of the $60.59 I paid. Please save your money do not use this company. This company has horrible product and terrible customer service. I had to learn the hard way, but it was a lesson learned. I will NEVER use this company again.
In summary, I would not recommend ProFlowers to a friend.