Just Flowers Reviews

(based on 103 reviews)

134 of 267 people found this review helpful

Ordered flowers for my sister-in-laws birthday 3 days ahead to be delivered. As of 7pm, flowers still had not been delivered despite paying $18.00 for delivery/handling. Called twice to find out where these flowers were & couldn't get a straight answer. The most unprofessional operation & they won't supply the name of the mystery florist. HORRIBLE.

In summary, I would not recommend Just Flowers to a friend.

144 of 314 people found this review helpful

Absolutely the worst flower company ever!!!! please read review before deciding to purchase from this atrocious and inadequate company!!!!!!!
no resolution, they only cared about me con
tacting visa to cancel purchase, and giving them a bad name!!!

This message was written to two different managers after many attempts to handle this error by phone!!! no resolution:(

hello bella and theresa,

i'm very dissatisfied with order #8218840, and the manner in which it was dealt with; not only was this unsatisfactory but i was told "i made the mistake!?!?" (really?!?!) as per my order i specifically specified a tall order of two dozen roses, 12 white 12 pink and 4 star gaze lilies, no other flowers and nothing red, since it was for a funeral arrangement!
as per the picture none of my specifications were met! not only did i go over the order with your order taker 5 times!

i also received 2 more calls to confirm this order before shipment, totalling 7 confirmations!
we all know exactly what i ordered, and since your "customer service" has much to be desired, i will be cancelling this purchase with visa asap! i will also be giving the worst review and i'll also be sure... (Read the full review)

In summary, I would not recommend Just Flowers to a friend.

167 of 312 people found this review helpful

Ordered an arrangement for my mom's sister's funeral on Wednesday July 22 2015 with a promise of delivery in time for the funeral service. received a call from justflowers around 6:30 the evening before telling us they cannot make the delivery because they do not have anyone in the area or they do not have the purchase available with the one florist they do have. my mom is 83 and in poor health. this has caused her to be upset and affects her health. I am exceptionally disappointed and outraged. I suggest that someone other than justflowers be used if you are wanting to be satisfied.

i was forced to give at least one star in the review - I do not believe justflowers deserves any rating above 0 stars

In summary, I would not recommend Just Flowers to a friend.

177 of 318 people found this review helpful

Ordered from this company. Nothing was delivered and what worse, they did not even contacted me to let me know that they had problems. They did not refund money to the credit card either. Had to file a dispute.

In summary, I would not recommend Just Flowers to a friend.

177 of 330 people found this review helpful

Charge is on my credit card but no flowers present at the wake. I ordered them the morning before the wake which began at 4:00 the day after. It was a prepared dish garden arrangement. $72.00 charge. Why does it say on their site they are rated number 1 with reviews. Yet on this site they are rated much lower. I see no place to rate their product on their site.

In summary, I would not recommend Just Flowers to a friend.

138 of 317 people found this review helpful

This online store doesn't own a real flowers shop. They only getting an order from people needs a flowers, then they will charge you more than what the real flower shop store has. Visit the website and Buy on the real store not on this online order flower site!!!

In summary, I would not recommend Just Flowers to a friend.

154 of 306 people found this review helpful

Flowers were to be delivered to our house in Washington DC yesterday -- for my wife's birthday. Yesterday JUST FLOWERS called and said the flowers could not be delivered in time and instead would be delivered today. I called JUST FLOWERS this afternoon to make sure the flowers would be delivered. I was told that they were in touch with the local florist and the flowers would be delivered by 5:00 pm. It is now 6:00 pm and nothing has been delivered. I called to cancel the order and get a refund. They said it was not possible since the order was put through to the local florist, but they would try too look into the matter. I will not waste my time calling this fraudulent business again. I just wonder how they manage to stay in buiness. My advice to potential customers -- DO NOT PATRONIZE THIS COMPANY. They have no compunction in lying to and cheating their customers. This company should be looked into by the Consumer Protection Bureau and hopefully closed down.

In summary, I would not recommend Just Flowers to a friend.

182 of 362 people found this review helpful

Just flowers presented a beautiful picture of a florist quality sympathy arrangement ($74.99) and provided the grieving family 8 stems, some greens and water just stuffed in the vase. I found out the order was filled by a farmers market operation not even a florist. I was almost in tears when I saw what they sent to my fiance's family and contacted them within 24 hours. While minimal compensation was refunded ($15), nothing could replace the embarrassment and hurt when I saw what they sent. After sending the picture of the product to Just flowers, the 1st person I spoke to acknowledged the disarray of the product. Later that day I spoke with the general manager who said they have the option to provide the specified number of stem, greens, water and any container and that's what the grieving family received. He told me he didn't see anything wrong with the product and how else would they make money. I appreciate the explanation provided by the general manager and I am glad that I will never make the mistake with Justflowers again.

In summary, I would not recommend Just Flowers to a friend.

145 of 314 people found this review helpful

I chose a basket of flower to be delivered for my relative's funeral in Canada. on their website was £40.00 and they never send me any invoice or receipt. so I checked my bank account and I was charged £54.00
wen I complained via email, they charged me for delivery-handling charge-and phone fee which was free by viber.

on the chat live the assistant asked me to phone me and I agreed. but I didn't expect they are that cheeky to charge me for their phone call.

I Only recommend this company to my enemies.

In summary, I would not recommend Just Flowers to a friend.

192 of 360 people found this review helpful

Do not use this company!!! Flowers were ordered for me as a surprise for my birthday. They were never delivered. Once the order was cancelled was only when they called me to notify me. Then when I called customer service I was told nothing could be done since the order was cancelled. I requested to speak to a manger which the representative refused to do and then hung up on me. Finally 45 minutes later I was able to speak to a manager and they still refused to do anything to rectify the situation. I would not recommend Just Flowers to anyone!

In summary, I would not recommend Just Flowers to a friend.