Terrible delivery service and poor customer service. 11 November 2020 Reviewer: Dlm from Albuquerque, NM
33 of 67 people found this review helpful
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This business is pathetic when it comes to their customer commitments. I ordered a flower arrangement for my dying sister and it was promised for the same day delivery; it was delivered 3 days later. My sister never saw them in time. When complained about this their reply was uncaring and indifference and did not take responsibility for their late delivery. When asked for a refund for them not fulfilling their responsibility they all but laughed at my request and stated that they don't give refunds for flowers that were delivered even thought it was 3 days after their promised delivery date. Other words, their response was "we got your money, tough @#$! to you". I called my credit card company and they have refunded my money and are pursuing Just Flowers. My advice is to not deal with these liars & thieves. My review is a minus 1, not even a 0.
In summary, I would recommend Just Flowers to a friend.