Horrible! 09 September 2014 Reviewer: Toby from Texas
161 of 330 people found this review helpful
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I ordered this bouquet as a cheer up gift for my home bound mother. I specifically ordered it for a Friday delivery.
First of all, it did not arrive on Friday, it spent the weekend who knows where without proper care and NO water.
On Monday, it did not reach my mother until 7:30pm!
When she opened it, the leaves immediately fell off and the majority of the roses were wilted and drooping.
This is due to the fact that they spent the entire day on a truck without water in over 100 degree weather!
This is unprofessional and unacceptable for a company whose entire business is to deliver fresh bouquets and smiles!
My mother was in tears when she opened, what she thought was a wonderful arrangement to brighten her day, only to discover a sad, wilted excuse of a bouquet making a mess all over her floor!!!
I will never purchase from this company again and I will discourage any friends and family from doing the same!
In summary, I would not recommend 1-800-Flowers.com to a friend.
