The worst experience with a company ever! 28 April 2013 Reviewer: Shan from portland oregon
199 of 360 people found this review helpful
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THE WORST FLOWER SERVICE EVER!!!! I paid for same day delivery for my cousins new baby and they never got sent. They promised me they would be sent the next day and they never were and my cousin got discharged from hospital before they could even bring them! Then I changed the address to have them bring them to her house and they screwed it up and brought them to the hospital after she had already left. When I call the guy named TIM and he was such a JERK!!! He said that he didn't see an address change and it must be my fault for not telling them the new address. I told I was promised by the last lady I talked to that they changed the address. He said it wasn't his problem and the only thing he could do was deliver another day or cancel the order. I told him I was going to write a bad review and he said "have fun" REALLY?!!!!!! I am left in tears because I just wanted my cousin to get some flowers in the hospital after having her baby. Now I have 60 dollars tied up in pending refunds and transactions and no flowers were sent. What a joke..
In summary, I would not recommend ProFlowers to a friend.
