Disaster from A to Z 24 April 2013 Reviewer: Vero (FL) from FL
206 of 378 people found this review helpful
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We are traveling out of the country and therefore used From You Flowers on line to order a delivery of a Bonsai to my mother-in-law for her birthday. We called well before their cut of line for same day delivery, still i had them check with the local florist that they could deliver. Not only did they not deliver on the day scheduled, but they didn't even deliver the following day until 7pm at night. When they delivered the Bonsai we ordered, it came without a name so the recipient googled it so she could thank us. When she did she found the same bonsai for sale at $57 we paid $113 for the From You Flower company! I called to complain and they offered to give me 20% off, which was the promotion they were offering at that time anyway. When I invoked the "Satisfaction Guarantee" they said they couldn't deliver another bonsai despite their online promise for satisfaction guaranteed! the best they could do is to pick up the Bonsai they delivered and refund me my money!!! Unprofessional service all around! I wish I had known about this web site before. They have a terrible track record.
In summary, I would not recommend From You Flowers to a friend.
