Do Not Buy from FlowersFast.com 04 March 2013 Reviewer: Kat from Los Angeles, CA, USA
136 of 296 people found this review helpful
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FlowersFast.com has NO customer service. An order was placed on 2/17/13 and was to be delivered by 2/20/13. The evening of the 20th I called the 800 number and got a recording that said they were not taking calls and to send an email which I did, including the order number, and asking for an ETA. NO RESPONSE. I spoke with the (non)recipient today, 3/4/13 and the order has STILL not been delivered. I sent an email requesting a full refund. If it is not received, a call to Visa ought to straighten it out.
I had to choose a star rating for each category, but I would have rather chosen none. Their site looks like it has variety, and it is easy to navigate, but those are the only positive things I can say about FlowersFast.com. The site pictures look good, but since the order was never delivered, how can I know? The same goes for quality and value. Efficiency would be zero, and the same for customer support.
In summary, I would not recommend Flowers Fast to a friend.
