Save the Hassle, Stress and Your Receiver's Happiness 10 May 2012 Reviewer: Erin from Texas
215 of 456 people found this review helpful
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So I order my mother the premium growers choice set with chocolates and a vase to her place of work from proflowers online. Not only did they drop the flowers off at a random warehouse on the campus when it said psychology dept on the order but once she hunted them down she opens the box to find ALL but one of the 6 flowers they sent are snapped or dead!!! Yes I said 6 busted flowers with a ton of leaves is what she received with a $50 order!! I was mortified when she sent me the pictures of them. WORST FLOWER COMPANY EVER!!! The growers choice pictures: beautiful. What she received: SO SAD AND DEPRESSING!! Please beware!! Use someone else if you dont want to be embarassed!! Then when I called to get a refund since of course I'm not going to let them insult my mother with their sad excuse for flowers again. They inform me I cant talk to a supervisor unless i do a call back form and wait 24-48 hrs!! I insisted and spoke with a supervisor who only refunded part of my money and told me that i had to use the call back form for the remainder!! WTF??!! So much for 100% satisfaction guaranteed!! SAVE THE HASSLE, STRESS, AND YOUR RECEIVERS HAPPINESS: Choose FTD or 1800flowers and save your mother's day!!
In summary, I would not recommend ProFlowers to a friend.
