From You Flowers - Late Delivery of WRONG Product 20 March 2012 Reviewer: Joa from Minneapolis, MN
187 of 361 people found this review helpful
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I ordered a flower bouquet and balloon and paid xtra to deliver by noon the next day. It was 2pm and the order wasnt received so I called cust serv, they promised to deliver it to the home address by evening. I receive a call at night telling me it wasnt delivered. I called again and they guaranteed to deliver it by noon the following day. The order wasn't deliver until around 3pm that afternoon. When my friend sends me the picture... it was NOT the arrangement I ordered.They sent her an ugly plant instead of the beautiful flower bouquet I paid for. I called the company a third time and they would only offer a 15% discount.If they redeliver the item(the next day) they would take back the plant. I didnt have the heart to tell my friend that they screwed up the order so I refused. The customer serv reps sounded like they deal with this on a regular basis and the first one was rude (talking to other people while I was on the line).I will never use this terrible company again.
In summary, I would not recommend From You Flowers to a friend.
