Horrible 27 February 2012 Reviewer: Girlwholovescarnations from Los Angeles, CA, USA
175 of 393 people found this review helpful
Variety & Choice:
Quality:
Special Offers & Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
This was such an awful experience, it was for a birthday surprise and they never got it. I even paid extra for expedited guaranteed delivery to be delivered before 12pm. I had the birthday girl wait 90 minutes after 12pm and still no flowers. This was embarrassing and horrible. They were so rude, and didn't want to give me refund. They said all there were going to do is deliver the flowers in 1-2 days. Her birthday is today, not in 1-2 days. I payed for a guarantee.
Because they were so rude, and did nothing to help this situation, I even called my attorney. However, fromyouflowers.com is based out of another state, I would have to pay around $350 to file a claim with the Supreme Court. I'm still debating it, because it was the principle and they showed no compassion.
In summary, I would not recommend From You Flowers to a friend.