Do yourself a big favor and STAY AWAY!!! 15 February 2012 Reviewer: StevieG from Illinois
218 of 442 people found this review helpful
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I have been failed before by a business promising a service of one kind or the other but I can honestly say I have never ever written a bad review until now. Such is my total disgust at this SHAM of a business.
Despite the fact that I was a little annoyed with the Rewards Program requirement popping up immediately I was ready to check out my order, I went with it figuring what the heck, I can take advantage of the discounts down the road. But this garbage business confirmed my Valentines Day delivery a full 48 hours before the day so am sitting comfortable certain my flowers will get delivered to my girlfriend at her work place.
Not only were the floweres never delivered, there was no email or phone call confirmation of status of my delivery and when I called customer service, an auto recording said all deliveries "were in progress" was running all day and night so you couldn't even get a hold of anybody to ask.
Next morning, I call - put on hold for 30 minutes first thing in the morning (am assuming because there were many complaints coming in) and their best solution was a RE-DELIVERY a day late and perhaps $10 towards a future purchase that needed approval from some phantom manager.
Are you kidding me? RE-DELIVERY??? Suffice to say, Valentines Day was totally ruined - because nothing says Happy Valentines like "Sorry Honey, I REALLY did buy you flowers but I cannot tell you why you appear to be the only person who didn't receive them!".
Like my title says...save yourself some major pains and stay away from these pathetic inept scam artists!!!
In summary, I would not recommend Blooms Today to a friend.
