Buy local NOT online 30 January 2012 Reviewer: Sarah-Jane from Metro Flint, MI
198 of 436 people found this review helpful
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I know with the world today everyone is "instant gratification" oriented. HOWEVER ... ordering flowers online is NOT the best option to do so. We are military and rarely see each other, so when my husband orders flowers for me he wants them to be correct. We have previously had problems with FTD.com as well as 1800flowers. Giving it ONE MORE TRY my husband ordered flowers from here for my birthday yesterday. We were skyping when I got the flowers and his response was "those aren't from me, who sent you those ones?" WELL ... they WERE from him and look NOTHING like the picture, not even CLOSE!
I proceeded to contact the local florist who delivered them and she told me exactly what happened. fromyouflowers.com only send the florist a list of "some" of the flowers in the bouquet. NO pictures, NO amounts, NO description of the bouquet. My husband paid just over $60 for the bouquet and the local florist only go $39 of that $60. Just proving that buying local is WELL worth it for the money.
Now we're trying to get a refund, because we are NOT happy with the service or how they do business. They are not able to deal with me because I am not the person who placed the order. So now my husband, who is over seas, must call and demand a refund in his "free time"! The quality of the flowers that I got is wonderful, but that is NOT a plus for this company, but the local florist.
DO NOT ORDER FLOWERS ONLINE, Call a local flower shop, if possible, and support the local community. It's better than throwing your money away to a big corporation and only getting half of what you pay for because they suck with descriptions!
In summary, I would not recommend From You Flowers to a friend.
