Horrible Valentines 16 February 2017 Reviewer: Unhappy Customer from San Antonio, Tx
64 of 136 people found this review helpful
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Just want to send a special thanks for a Horrible Experience and a very unsatisfied customer. My Husband sent flowers to me for Valentines I received them on Valentines Day around noon after paying extra to have early delivery. Was told they would arrive by 10AM and that didn't happen my husband was told there would be a vase in the box that didn't happen as well as the very next morning coming into the office to DEAD ROSE. Call Pro flowers yesterday spoke with a representative that told me he would be glad to replace the flower and send a vase as well. At this point I was satisfied knowing that the flower would be replace and a vase would be sent. Now I have received my replacement flowers Vase broke into a million pieces and Roses in a complete mess. This experience total ruin my First Valentines Day with my Husband. He was upset I was upset it was a total flop... We will never do business with your company again. So very disappointed. And not to mention the horrible Valentines Day that turned out to be a FLOP!
In summary, I would not recommend ProFlowers to a friend.
