Dead flowers delivered for my Anniversary 22 May 2014 Reviewer: Lisa from Daytona Beach, FL
142 of 331 people found this review helpful
Variety & Choice:
Quality:
Special Offers & Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
My husband sent me 2 dozen roses from 1-800-Flowers. Now, if I did not grow up with a family of florists I may not be so upset. First of all, the flowers were never cleaned, they were not in water and it is 95 degrees in FLORIDA! They are dead, never cleaned, and not properly boxed. The fact that 2 dozen roses is delivered with a vase that the "red color" is chipping and sticky without any baby breath or greens with never being cleaned is nothing compared to them being dead!
I called customer service and they offerred to resend. "no thanks". Then they offerred a $20.00 coupon. Again, no way. They are refunding the money. Of course, this is once I demanded a supervisor.
1-800-Flowers, you will never have my business again!
In summary, I would not recommend 1-800-Flowers.com to a friend.
